Contact Us

Last updated: September 7, 2026

We are here to help

Contact CarryGrid if you need help choosing a product, checking an order, updating a delivery address, arranging a return or exchange, reporting a damaged item, understanding a payment, or exercising a privacy right.

Email us: backpacktechllc@getcarrygrid.com
Visit our website: https://getcarrygrid.com

Business address:
CarryGrid / BACKPACKTECH LLC
607 Willow Way
Wylie, TX 75098
United States

For order-related questions, include your order number. For a return, contact us before sending the parcel so we can provide the correct instructions and prepaid return method.